Legal notice
LEGAL NOTICE
1. No Physical Storefront
OVADUE PTY LTD operates exclusively online and does not maintain a physical retail location. All transactions are conducted via our website.
2. Drop Shipping Disclaimer
We source and ship products directly from third-party suppliers. While we strive to ensure quality and timely delivery, we do not manufacture or physically stock the products. Responsibility for product quality, warranties, and delivery timelines rests with the supplier, subject to applicable consumer protection laws.
3. Limitation of Liability
OVADUE PTY LTD shall not be held liable for any indirect, incidental, or consequential damages arising from the use of products purchased through our platform. We are not responsible for delays, losses, or damages caused by third-party suppliers, couriers, or customs authorities. Nothing in this notice excludes liability for gross negligence or willful misconduct as defined under South African law.
4. Product Information & Availability
All product descriptions, images, and specifications are provided by suppliers. While we make reasonable efforts to ensure accuracy, errors may occur. Availability is subject to supplier stock and may change without notice.
5. Returns & Refunds
Returns and refunds are subject to the supplier’s policies and the Consumer Protection Act. Customers must notify us within 7 days of receipt if they wish to initiate a return. We will assist in facilitating communication with the supplier but cannot guarantee outcomes beyond statutory obligations.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Ovadue Pty Ltd or its suppliers and may not be reproduced without permission.
7. Governing Law
This notice and all transactions conducted through Ovadue are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.
8. Contact Information
For inquiries, complaints, or legal correspondence, please contact:
Email: support@ovadue.co.za
Phone: 070 756 4341